Custom Roles & Permissions
Define specific roles with tailored access to your shop’s tools and data. Granular permissions allow you to assign precise capabilities, ensuring every team member has exactly what they need.
Role-Based Access
Define roles like 'Manager', 'Technician', or 'Cashier', ensuring each team member has access tailored to their responsibilities.
Granular Permissions
Customize individual access within the same role, ensuring that each member has the exact permissions they need.
Quick Role Assignment
Easily assign or modify roles, ensuring your team can adapt to changing responsibilities or new hires.
Custom Roles & Permissions
Define specific roles with tailored access to your shop’s tools and data. Granular permissions allow you to assign precise capabilities, ensuring every team member has exactly what they need.
Role-Based Access
Define roles like 'Manager', 'Technician', or 'Cashier', ensuring each team member has access tailored to their responsibilities.
Granular Permissions
Customize individual access within the same role, ensuring that each member has the exact permissions they need.
Quick Role Assignment
Easily assign or modify roles, ensuring your team can adapt to changing responsibilities or new hires.
Custom Roles & Permissions
Define specific roles with tailored access to your shop’s tools and data. Granular permissions allow you to assign precise capabilities, ensuring every team member has exactly what they need.
Role-Based Access
Define roles like 'Manager', 'Technician', or 'Cashier', ensuring each team member has access tailored to their responsibilities.
Granular Permissions
Customize individual access within the same role, ensuring that each member has the exact permissions they need.
Quick Role Assignment
Easily assign or modify roles, ensuring your team can adapt to changing responsibilities or new hires.
Enhanced Security & Oversight
Protect your shop’s operations with built-in audit trails to track changes. Quickly revoke or modify access to maintain security and prevent unauthorized usage.
Audit Trails
Track changes and access logs, ensuring transparency and accountability in every action taken within the system.
Immediate Access Revocation
In case of role changes or departures, instantly modify or revoke access, ensuring data integrity and security.
Enhanced Security & Oversight
Protect your shop’s operations with built-in audit trails to track changes. Quickly revoke or modify access to maintain security and prevent unauthorized usage.
Audit Trails
Track changes and access logs, ensuring transparency and accountability in every action taken within the system.
Immediate Access Revocation
In case of role changes or departures, instantly modify or revoke access, ensuring data integrity and security.
Enhanced Security & Oversight
Protect your shop’s operations with built-in audit trails to track changes. Quickly revoke or modify access to maintain security and prevent unauthorized usage.
Audit Trails
Track changes and access logs, ensuring transparency and accountability in every action taken within the system.
Immediate Access Revocation
In case of role changes or departures, instantly modify or revoke access, ensuring data integrity and security.
Manage Multiple Shops
Centralize your operations, maintain uniform standards, and ensure every branch delivers the same outstanding service your customers have come to expect with our repair shop software.
Manage Multiple Shops
Centralize your operations, maintain uniform standards, and ensure every branch delivers the same outstanding service your customers have come to expect with our repair shop software.
Manage Multiple Shops
Centralize your operations, maintain uniform standards, and ensure every branch delivers the same outstanding service your customers have come to expect with our repair shop software.
Reviewed by Auto Shops Like Yours!
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
Reviewed by Auto Shops Like Yours!
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
Reviewed by Auto Shops Like Yours!
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
I like that when everything is working it is pretty easy to use. I wish it had a few more features to help the business, like hiding part numbers and real-time numbers on what jobs make. Overall, I like where it is heading, and once the bugs are worked out, it will be a great product.
Michael D.
Owner
The customer service has been outstanding! Using Shopmanager has been great, and customer support was helpful with the transition of our shop to the new manager app.
Russell W.
Sales Manager
The app allows us to access customer ticket info anywhere, and techs can update sales counters on their phones. There are some issues, like the bill pay feature, but the team works hard to address concerns quickly.
Christine B.
Office Manager
I like how everything is stored in one system and easily accessible. However, saving notes can be unreliable, which interrupts workflow. If it could keep up with the amount of work we produce, it would be a really good system.
Lane R.
Fabricator
Shopmanager is becoming one of the most complete CRMs for our industry, even including payroll. However, it's been glitchy when switching between devices.
Johnny Y.
Technician
Shopmanager helped us modernize several processes, integrating everything into one program. While there were growing pains, the team was responsive and fixed issues promptly.
Paul C.
General Manager
It has streamlined customer intake and job tracking. Initial issues have been resolved with updates, and the Job Board is now a key feature.
Clinton F.
Sales
Everything you need is there. However, updates require frequent refreshing, which can be inconvenient.
FEDERICO M.
SELF
Very simple and easy to use. Email and text features are handy. However, a few pop-ups during checkout could be addressed.
Monroe P.
MGR
The system is simple and easy to learn. While there were a few initial issues, the company has been very supportive in resolving them.
Haley B.
Assistant Sales Manager
Shopmanager enables us to handle work orders, invoicing, and payroll tracking efficiently. However, the QuickBooks interface has been somewhat glitchy.
Dave O.
Manager
Shopmanager is customized to our needs and far better than QuickBooks. Although building the system took time, it was worth it.
Nick S.
Store Manager
Shopmanager has great potential. Though it seemed complex initially, it becomes intuitive over time. The support team has been outstanding in resolving minor bugs, making the transition from QuickBooks POS worthwhile. It’s clear Shopmanager is built to address our business needs effectively.
Juli B.
Assistant to Everyone
