Frequently Asked Questions
How can we help you?
Find answers to commonly asked questions or search for something specific below
Search
Frequently Asked Questions
How can we help you?
Find answers to commonly asked questions or search for something specific below
Search
Category
View All
Workflows
How does the Job Board in Shopmanager help streamline my shop's operations?
Can I customize the workflow stages to match my shop's unique processes?
How does the Vehicle Database feature speed up my workflow?
Work Orders
How does Shopmanager ensure accuracy in work orders?
Can I track the progress of a work order in real-time?
Is there a limit to the number of work orders I can create in Shopmanager?
Estimates
How does Shopmanager help in creating accurate estimates?
Can clients view and approve estimates digitally?
What if I need to modify an estimate after sending it to a client?
Inventory
How does Shopmanager help in maintaining an accurate inventory?
Can I set up alerts for low stock levels?
How does the Multi-Shop feature work with inventory management?
Reports
What kind of reports can I generate with Shopmanager?
How does Shopmanager ensure the security of my shop's data in reports?
Labor & Payroll
How does Shopmanager simplify payroll processes?
How does the system handle different pay rates for technicians and other staff?
Scheduling
How does Shopmanager's scheduling feature improve efficiency?
Can customers book appointments online?
How does the system handle rescheduling or cancellations?
Purchase Orders
How does Shopmanager streamline the purchase order process?
Can I track the status of my orders in real-time?
How does the system handle returns or order discrepancies?
User Levels
How can I set different access levels for my team in Shopmanager?
Can I modify user access levels after they've been set?
How does Shopmanager ensure data security with multiple user access levels?
Multi-Shop
How does Shopmanager support businesses with multiple shop locations?
Can I transfer inventory between my shops using Shopmanager?
How does the reporting feature work for businesses with multiple shops?
Customer Alerts
How can I use Shopmanager to communicate with my customers?
Can I customize the alerts sent to customers?
How does Shopmanager ensure the privacy of my customers' contact details?
Database
How comprehensive is Shopmanager's vehicle database?
How does the vehicle database enhance the work order process?
Can I add vehicles to the database if they aren't already listed?
Supported Shops
What types of automotive shops does Shopmanager support?
Can Shopmanager be customized for my specific type of shop?
I have a unique shop type not listed. Can Shopmanager still work for me?
Pricing
How is Shopmanager's pricing structured?
Are there any hidden fees with Shopmanager?
Do you offer any discounts or promotional pricing?
Integrations
Which third-party tools does Shopmanager integrate with?
How can I connect QuickBooks to Shopmanager?
Can I request a new integration if it's not currently available?
Onboarding
How does Shopmanager guide me through getting started?
How long does the onboarding process typically take?
Is there an additional cost for onboarding?
Demo
How can I schedule a demo of Shopmanager?
What can I expect from a Shopmanager demo?
Is the demo free?
Contact
How can I get in touch with Shopmanager's support team?
What is the typical response time when I reach out?
Do you offer live chat support?
Category
View All
Workflows
How does the Job Board in Shopmanager help streamline my shop's operations?
Can I customize the workflow stages to match my shop's unique processes?
How does the Vehicle Database feature speed up my workflow?
Work Orders
How does Shopmanager ensure accuracy in work orders?
Can I track the progress of a work order in real-time?
Is there a limit to the number of work orders I can create in Shopmanager?
Estimates
How does Shopmanager help in creating accurate estimates?
Can clients view and approve estimates digitally?
What if I need to modify an estimate after sending it to a client?
Inventory
How does Shopmanager help in maintaining an accurate inventory?
Can I set up alerts for low stock levels?
How does the Multi-Shop feature work with inventory management?
Reports
What kind of reports can I generate with Shopmanager?
How does Shopmanager ensure the security of my shop's data in reports?
Labor & Payroll
How does Shopmanager simplify payroll processes?
How does the system handle different pay rates for technicians and other staff?
Scheduling
How does Shopmanager's scheduling feature improve efficiency?
Can customers book appointments online?
How does the system handle rescheduling or cancellations?
Purchase Orders
How does Shopmanager streamline the purchase order process?
Can I track the status of my orders in real-time?
How does the system handle returns or order discrepancies?
User Levels
How can I set different access levels for my team in Shopmanager?
Can I modify user access levels after they've been set?
How does Shopmanager ensure data security with multiple user access levels?
Multi-Shop
How does Shopmanager support businesses with multiple shop locations?
Can I transfer inventory between my shops using Shopmanager?
How does the reporting feature work for businesses with multiple shops?
Customer Alerts
How can I use Shopmanager to communicate with my customers?
Can I customize the alerts sent to customers?
How does Shopmanager ensure the privacy of my customers' contact details?
Database
How comprehensive is Shopmanager's vehicle database?
How does the vehicle database enhance the work order process?
Can I add vehicles to the database if they aren't already listed?
Supported Shops
What types of automotive shops does Shopmanager support?
Can Shopmanager be customized for my specific type of shop?
I have a unique shop type not listed. Can Shopmanager still work for me?
Pricing
How is Shopmanager's pricing structured?
Are there any hidden fees with Shopmanager?
Do you offer any discounts or promotional pricing?
Integrations
Which third-party tools does Shopmanager integrate with?
How can I connect QuickBooks to Shopmanager?
Can I request a new integration if it's not currently available?
Onboarding
How does Shopmanager guide me through getting started?
How long does the onboarding process typically take?
Is there an additional cost for onboarding?
Demo
How can I schedule a demo of Shopmanager?
What can I expect from a Shopmanager demo?
Is the demo free?
Contact
How can I get in touch with Shopmanager's support team?
What is the typical response time when I reach out?
Do you offer live chat support?
Manage Multiple Shops
Centralize your operations, maintain uniform standards, and ensure every branch delivers the same outstanding service your customers have come to expect with our repair shop software.
Manage Multiple Shops
Centralize your operations, maintain uniform standards, and ensure every branch delivers the same outstanding service your customers have come to expect with our repair shop software.
Manage Multiple Shops
Centralize your operations, maintain uniform standards, and ensure every branch delivers the same outstanding service your customers have come to expect with our repair shop software.
