When getting car repairs, customers are always skeptical of costs. While auto body shops provide more specialized services than repair work, the reputation mechanics have for overcharging customers can complicate invoice collection.

Integrating an effective automotive invoice system into your auto body shop mitigates issues with outstanding collections. In this blog, we’ll discuss some tips for streamlining your collections system.

Install the top-rated shop management software by Shopmanager to receive comprehensive benefits for your auto body shop. Shopmanager’s user-friendly digital interface provides customizable systems to manage everything from customer payments to job completion. Call today to get Shopmanager.

1. Provide Customers With Digital Payment Options

These days, it’s hard to collect payments if you don’t provide a digital option. Since a mechanic invoice can require high payments, just having a credit card swipe on hand might not be the best solution.

With a secure, digital automotive invoice system, you give customers the ability to pay at their own rate with whatever method they choose. Whether you allow customers to pay through bank transfers or credit cards, providing a platform to submit payments remotely streamlines your invoice collection. Shopmanager offers customizable online payment platforms to increase the flexibility of your automotive invoice collection.

2. Send Payment and Outstanding Balance Reminders

Even loyal, honest customers may not remember to pay for services immediately. While digital payment platforms allow more flexibility for patrons, invoice emails can easily get lost in an inbox. 

Sending payment and outstanding balance reminders improves invoice collection. Set up text and email reminders to alert customers that they still owe your shop money. Leveraging all the contact information you have for your customers gives you the best chance at fulfilling invoices.

3. Establish Loyalty Programs and Automated Marketing Messages

Customers who only see your business when they need services are less likely to feel kinship with your brand. Conversely, creating loyalty programs and automated marketing messages keeps your shop top of mind for consumers. Thus, when it comes time to pay for services, your customers feel more motivated to pay in a timely manner.

Send automated marketing messages and create loyalty programs to improve customer retention and invoice collection.

4. Offer Payment Plans and Promotional Deals

Depending on the work order, a costly invoice may seem daunting to customers. Offering flexible payment plans and promotional deals can help alleviate the stress of an incoming invoice. Payment plans encourage customers to start paying immediately since they can fulfill the costs at their own rate.

Eliminate Invoice Stress With a Digital System From Shopmanager

Streamlining your invoice collections provides an excellent way of maximizing efficiency for automotive shops. By getting customer payments on time, you avoid lost profits and other costs.

Integrating digital software into your auto body shop provides a technological framework that offers automotive invoice methods. Shopmanager’s software also offers comprehensive benefits for inventory, employee, job, and customer management.

Eliminate issues with customer payments by employing the automotive invoice function available with Shopmanager. Call (833) 366-3344 to get Shopmanager and receive holistic benefits for your auto body  shop operation.